Hyper Scale: AV Refresh Project in Northern and Southern California
Customer Information:
- Customer Name: One Diversified
- Industry: AV
- Date: October, 2022
- Location: San Francisco Bay Area, Los Angeles (Over 40 buildings)
- Project Size: 2150 Video Conferencing Rooms
Technology Used:
- Lenovo Series One
- Google Meet
Services Provided:
- AV Decommissioning, Installation, and Commissioning
- Logistics
- Warehousing
Description of the Job Performed:
- Customer’s Challenge: We embarked on a long-term project with One Diversified, addressing the need for upgrades in 2,150 video conferencing rooms across multiple buildings in the San Francisco Bay Area and Los Angeles. The end customer, with over 15,000 conference rooms in the US, required these upgrades due to outdated technology. The project was carried out during night shifts to minimize disruption.
- Swift Room Turnaround: A key requirement was that every decommissioned conference room had to be fully operational by the time we left the site. Initially, we delivered an average of 8 conference rooms per night. Remarkably, by the second month of installation, we escalated to deploying over 15 conference rooms per night, with a peak of 22 rooms, setting a new record for our customer.
- Customized Process: To maintain consistency and excellence across numerous rooms and buildings, we developed a customized process tailored specifically to the scale and complexity of this project.
- Scaling Operations: As the project expanded, so did our team. In addition to AV installation and commissioning, we provided vital support to the customer by managing logistics to the site and offering warehousing solutions, particularly for the Los Angeles phase.
This case study exemplifies our ability to manage and excel in large-scale, complex projects, ensuring high-quality results while meeting stringent timelines and customer expectations.