Our team is our greatest asset, and we believe that prioritizing our people leads to exceptional customer experiences. Our strong focus on the human factor has driven our success, with over 86% of customers returning for more support. We are deeply involved in the industry and recognize that the shortage of talent and the lack of Diversity, Equity, and Inclusion (DEI) are interconnected challenges. To address this, we actively attract Latin American talent, helping professionals transition into the AV and IT space—one of the key drivers of our success.

We continuously strengthen our customer relationships by understanding their needs and expanding our capabilities. In 2021, we launched a Remote Staff Augmentation practice, offering access to skilled Pre-Sales Engineers, Project Managers, and CAD/Revit professionals from Latin America. Designed to support top U.S. Systems Integrators, our company stands out as a reliable subcontractor thanks to our leadership, expertise, structured processes, and growth-oriented mindset.