Our customer approached us with a requirement of migrating 30 fully stacked server racks from one building to another. Both buildings were in Downtown LA, 5 blocks away from each other.
Time windows to crate and move the racks were very short since the hosting company could only have selected night windows to perform the migration activities. We could only migrate 4 racks per night. We split our team into groups of 2 and assigned daily tasks. The Customer’s Project Engineer requested daily issues reports and was on-call every night for any potential issues.
During the whole migration, no issues related to connectivity or logistics arose, and every site access-related issue was resolved on the spot. All servers were back online, and our customer appreciated our ability to deliver as well as our flexibility to accommodate and get the job done.
The project was presenting Supply Chain delays, so phase 1 kicked off with enough equipment for 80 conference rooms. We stored all the equipment in our San Jose warehouse, picked it up each day’s room kits, and delivered it to the site. Once the first phase was completed, we started receiving equipment for phase 2.
After the project was successfully delivered, the PM said to us: “You guys are as good as it gets”.
Installation, delivery, and commissioning were fully supervised by the customer’s leads. We deployed the project with some foreseeable challenges on schedule and on budget.
Our customer let us know that with this project we had set a new record for speed and quality of delivery.