Challenge:

As a rapidly growing e-commerce company, Mercado Libre required a modern and efficient AV infrastructure to support its expanding workforce. The company needed to create a variety of collaboration spaces that could accommodate different meeting formats and foster seamless communication among teams.

Solution:

We install IT / Tropical IT  partnered with Mercado Libre to design and implement a comprehensive AV solution tailored to their specific needs. Our team of experts delivered a state-of-the-art system that transformed the company’s meeting spaces into dynamic and collaborative environments.

Key Elements of the Solution:

• Versatile Meeting Spaces: We equipped MercadoLibre with a range of meeting spaces, including:
  • Boardroom
  • Huddle Rooms
  • Casual Collision Spaces
  • Meeting Boxes
  • Focus Boxes
  • Town Hall
  • Hybrid SUMs

• Advanced Technology: We utilized cutting-edge AV equipment, including:
  • Video Conferencing: Lenovo Series One Google Meet, QSC NC-20×60 cameras, and Avocor Series One Desk 27 for individual spaces. 
  • Audio: QSC Core 110F, QSC NM-T1-BK microphones, QSC AC-C6T speakers, Shure MXA MUTE buttons
  • Control Systems: Crestron, Q-SYS
  • Displays: Samsung, LG Electronics
  • Connectivity: Kramer
• Custom Integration: We seamlessly integrated all AV components, ensuring a unified and user-friendly experience.
• Intelligent Control: The Q-SYS system provided advanced control capabilities, including automatic camera tracking, lighting control, and room scheduling.

Special spaces:

Board room:

To create a premium and highly functional meeting space, we implemented the following enhancements in the boardroom:

• Advanced Audio System: Installed a QSC Core 110F-based audio system, integrating QSC NM-T1-BK table microphones, QSC AC-C6T ceiling speakers, and Shure MXA MUTE buttons for exceptional audio clarity and control.
• Intelligent Camera System: Three QSC Q-SYS NC-20×60 cameras were deployed, and they were equipped with ACPR technology. This innovative system automatically detects the active speaker and focuses the camera accordingly, ensuring that all participants are clearly visible.
• High-Resolution Display: Installed a large LG Electronics LAEC015-GN2.AUSQE display with a pixel pitch of 1.56 mm and a diagonal size of 136 inches. This high-quality display delivers exceptional visuals, enhancing the overall meeting experience.
• Integrated Control System: Implemented a Q-SYS control system to manage cameras, audio,  lighting control, blinds, HVAC and privacy windows, and other functions from a single interface. This streamlined the operation of the boardroom and provided a seamless user experience.

Town Hall:

• Upgraded Cameras: Replaced existing PTZ cameras with QSC NC-20×60 models for improved image quality and clarity.
• Wireless Microphones: Integrated Shure BLX14R/SM35 wireless microphones for greater flexibility and convenience.
• Enhanced User Interface: Developed a user-friendly interface that allows for easy control of microphone volume and camera switching, providing a seamless experience for presenters and attendees.

Hybrid SUMs:

• Recalibrated Audio: Fine-tuned the existing ceiling microphones and audio system for optimal sound quality.
• Cable Management: Implemented cable management solutions to improve the overall appearance and functionality of the spaces.
• Additional Camera: Installed a second camera focused on the presenter, giving participants the option to choose between viewing the presenter or the audience.

Additional Highlights:

• Tight Timelines: Mercado Libre faced a challenging deadline for the project. Our team successfully overcame this obstacle by efficiently planning and executing the installation, ensuring timely delivery.

Results:

The project was successfully completed on time and within budget. Mercado Libre now enjoys a highly functional and visually appealing AV environment that:

• Enhanced Collaboration: The integrated AV systems facilitated seamless communication and collaboration across teams.
• Improved Productivity: The user-friendly interfaces and reliable technology empowered employees to focus on their work.
• Created a Modern Workspace: The state-of-the-art equipment and sleek design contributed to a professional and inspiring atmosphere.

Key Takeaways:

This case study showcases our ability to:

• Deliver Comprehensive AV Solutions: We can design and implement customized solutions for a wide range of spaces and needs.
• Integrate Diverse Technologies: Our expertise in integrating various AV components ensures seamless operation and optimal performance.
• Provide Exceptional Customer Service: We are committed to understanding our client’s unique requirements and delivering solutions that exceed their expectations.

We install IT / Tropical IT is proud to have partnered with Mercado Libre to create a collaborative and productive work environment.