Entertainment Company: AV Refresh project at Burbank, CA
Customer: Kinly
SOW: 20 Conference Rooms & 1 All Hands Area
Technologies: Crestron, Biamp, Polycom, BYOD, Zoom.
Services: AV Installation, Warehousing & Kitting, Permitting, and Commissioning.
Duration: 3 months warehousing, 20 days installation
Location: Los Angeles, CA
Challenges: Supply Chain Shortage, Multiple RMAs, Network, System Design.
Team: 1 Foreman and 2 Field Techs
Our East Coast customer reached out with an upgrade project that involved multiple locations across Southern California. After reviewing together the SOW, we confirmed a schedule for 6 weeks of delivery.
The end customer had an online office, with a high occupation rate. This made facilities, GC coordination, room blocking and noisy activities complicate our daily and weekly goals. In order to compensate for these initial delays, we incorporated a Project Coordinator on our end to support the out-of-state customer’s Project Manager.
We waited for the hardware onsite to properly vet the delivery. We kitted on-site and initiated the decommissioning and installation phase. The System was technically complex, and a lot of work needed to be performed in-ceiling (Microphones, Speakers, Cameras, controllers).
Commissioning included Crestron code uploading, DSP configuration, and iAuditor reporting.
Although the project had a challenging kick-off, we managed to accomplish the scope of work 3 days ahead of time.